How To Fix Microsoft Teams: We Need You To Sign In! Either Your Password Changed Or The Server Needs Your Sign-in Info Again Error

If you are a Microsoft Teams user or managing an IT network for once, you will end up with this error. Even after completing three years of the service and collecting dozens of user information through feedback, Microsoft Teams isn’t the perfect software yet.

Error Background:

When I installed Microsoft Teams on a new PC, I continuously got this error “We need you to sign in! Either your password changed, or the server needs your sign-in info again.

Because of this error, I couldn’t log in to Teams on the PC. I click the Sign-in button, and Teams goes away. A few seconds later, it opens up again, and I’m at the same error/prompt window. It’s done this multiple times.

I tried to completely uninstall the software and download the latest version from the Teams web portal. But even after installing the latest version, this issue didn’t resolve.

Solution 1: Delete Microsoft Teams Credential in Credential Manager

- Press the Window key on your Keyboard
- Type Credential Manager on the search screen

We need you to sign in! Either your password changed or the server needs your sign-in info again

- - Click Windows Credentials
  - Remove all the credentials related to Microsoft Office

Now Again, try to sign in to Microsoft Teams; this time, you will be able to sign in without the We need you to sign in! Either your password changed, or the server needs your sign-in info again error.

Solution 2: Clear Microsoft Teams cache

Clearing the Microsoft Teams credentials from the Credential Manager will resolve the issue of We need you to sign in! Either your password changed, or the server needs your sign-in info again; if you still face the same error, you need to clear the Microsoft Teams cache on your computer.

Close the Microsoft Teams application and go to the following location on your computer.

%AppData%\Microsoft\Teams\Cache

Press Ctrl+A on your keyboard to select all the files in the location, right click and select delete to delete all the files.

Now, again open the Microsoft Teams application and sign in. You will not receive this time; We need you to sign in! Either your password changed, or the server needs your sign-in info again error on your computer.